GUIDE · ANGI

How Angi Leads Work for Contractors

Angi leads are homeowner requests for work that Angi sends to contractors for a fee. A contractor is charged when a lead is sent, not when a job is won, and some leads reach several pros. Contractors control which services and locations trigger leads, and they can request credits for certain bad leads.

4-part series · 7 min read · Updated October 2026

Workbench with a tool belt, a stack of paper job tickets, a desk phone and a blank wall calendar

Angi leads for contractors, the short answer

A contractor using Angi pays to receive homeowner requests that match the services and areas set in its account. Each lead is charged when Angi sends it. The contractor must then contact the homeowner, quote, and win the work, because Angi says a lead is not a promised job.

A lead, in plain terms, is contact information for a homeowner who has asked about a project. The product that delivers these requests is Angi Leads, which was formerly HomeAdvisor Pro. HomeAdvisor began as ServiceMagic in 1998 and combined with Angie’s List in 2017.

Two ways a lead arrives

HomeAdvisor’s 2022 answer to the FTC described two lead types. A Market Match lead is a request the system pairs with pros on its own. An Exact Match lead arrives because the homeowner chose that particular pro.

The difference matters for competition. According to HomeAdvisor’s filing, as many as four providers may receive one lead. An automatically matched request may reach several contractors at once.

What the contractor pays for

Pros pay to advertise on Angi, and lead fees add to that. Per the FTC opinion, the fee for a Market Match lead depends on the kind of project and where it is. The full picture of how Angi charges is covered in a separate part of this series.

Steps a contractor follows to work Angi leads

The steps below take a contractor from setup to a resolved lead. They cover the settings that decide which leads arrive and the habits that decide which leads convert. They end with credits for leads that should never have been sent.

Each step uses Angi’s own published help material.

  1. Set the services you actually perform. Angi’s help center lets pros update services and tasks. A lead for a service not on the profile is one of the listed credit reasons, so a precise list prevents waste.
  2. Set the service locations you cover. The help center also lets pros update service locations. A lead from a ZIP outside the pro’s area qualifies for a credit, but a tight area avoids the dispute.
  3. Keep the rating at or above the floor. Angi bars any business rated under 3 stars from advertising. Ask finished customers for reviews, including people who did not find you on Angi.
  4. Watch for new leads as they arrive. Angi charges for each lead when it is sent. Speed matters because other pros may receive the same request.
  5. Call the homeowner within 24 hours. Credit eligibility requires a call attempt to the homeowner inside 24 hours. Log each call attempt so the record exists if you need it.
  6. Check the lead against the credit rules. Invalid contact info, a ZIP outside your area and a service not on your profile are eligible reasons. Note which one applies before you file.
  7. Request a credit through the help center when eligible. Angi’s newer help center sets the current credit rules. Annual subscribers do not get lead credits, so confirm your plan type first.
  8. Pause leads when you cannot respond. The help center lets pros pause leads. Pausing during a busy season or a holiday stops charges for requests you cannot work.

Disputing a bad lead has more detail than fits here. A dedicated part of this series walks through it.

What changes how many leads become jobs

How many Angi leads become paying jobs depends on response speed, lead type, profile accuracy, and the contractor’s reviews. Angi controls who receives a request, but the contractor controls how fast and how well it answers. Price and fit on the job itself then decide the outcome.

Response speed

Shared leads reward the first credible reply. If four providers receive one request, the homeowner often talks to whoever calls first. The 24-hour call window for credits is a minimum, not a target.

Lead type

An Exact Match lead comes from a homeowner who chose one pro. A Market Match lead comes from an automatic match and may be shared. Contractors can expect different close rates from the two.

Profile accuracy

Leads follow the services, tasks and locations in the account. A vague or outdated setup pulls in requests the business cannot serve. The fields that sit behind those settings live in an Angi business profile, which has its own guide.

Reviews and the approved badge

The “Angi Approved” badge requires at least one review and an average rating of 3 stars or more. It also requires a criminal background check on the owner, principal or relevant manager. Homeowners may weigh that badge when choosing whom to call back.

Each review is checked to confirm a real customer wrote it, according to Angi. Pros may post replies. A calm, specific reply to a poor review shows the next homeowner how the business handles problems.

Project type and location

Lead cost is not flat across trades or regions. Project type and location both move the fee, according to the FTC. Two contractors in different trades or cities can pay very different amounts for a lead.

That variation changes the math on each lead. A higher fee needs a higher close rate or a larger average job to break even. Track wins by service type so the expensive categories earn their place.

Timing and capacity

Leads keep arriving while the account is active. A contractor who is already booked out still pays for new requests it cannot take. The help center’s pause option exists for exactly that gap.

Capacity also affects reviews. Rushed or delayed work can pull a rating down, and a rating below 3 stars ends advertising on Angi. Taking fewer leads well can protect the account longer than taking every lead badly.

The job itself

A lead is permission to quote, nothing more. Angi’s pro help says leads are not promised jobs. Pricing, scheduling and trust on the call still decide whether the homeowner hires you.

Mistakes that drain a lead budget

The costliest mistakes are treating leads as jobs and leaving the service list too broad. Missing the call window and expecting credits the rules forbid follow close behind.

Each one adds charges without adding work. A few habits also create risk with homeowners and regulators.

Treating every lead as exclusive

One request can be sent to as many as four pros, by HomeAdvisor’s own account. Planning as if each request is yours alone leads to slow follow-up. Assume competition unless the lead is an Exact Match.

Leaving services and areas loose

Broad settings bring leads you cannot do. Some of those qualify for credits, but filing for them costs time. Narrow the services, tasks and locations instead.

Missing the call window

A pro who never tries to call within 24 hours loses the right to a credit. Unanswered calls by the homeowner also do not qualify. Log the attempt even when nobody picks up.

Expecting credit for lost bids

The help center lists several reasons that are not eligible. A homeowner hiring someone else or a lost bid does not earn a credit. Neither does an unanswered call.

Overstating your credentials

Angi does not confirm a pro’s license, bond or insurance; the business states them itself, and homeowners are told to check with regulators. Vermont’s attorney general reached a settlement with Angi in October 2025. Under it, Angi dropped the “Angi Certified Pro” label and paid Vermont $100,000.

Describe credentials exactly as they are. Do not call yourself certified by Angi.

Relying on one rented channel

Leads stop the moment payments or the rating floor stop them. Google’s local results cannot be bought or requested, according to Google. The contrast between renting leads and owning local visibility is argued in a separate part of this series.

Trusting old price figures

FTC records put the typical HomeAdvisor cost at a $287.99 yearly membership, with each lead billed separately. Those records date from 2022 and 2023. Current pricing is unverified, so ask Angi for your own quote.

Frequently asked questions

What does Angi charge per lead?

No current, verified per-lead price is available. The FTC found that automatically matched leads are priced by job type and place. Angi bills each lead at the moment it is delivered.

Why is Angie’s list in trouble for contractors?

Many contractor complaints concern paying for leads that do not turn into work. The FTC’s January 2023 order required HomeAdvisor to pay up to $7.2 million, citing alleged misleading claims about its leads. Leads also carry no promise of work and can be split among several pros.

How much is Angie’s list for contractors?

Pros pay to advertise on Angi, plus lead fees that vary. FTC filings from 2022 and 2023 describe a $287.99 annual membership for HomeAdvisor pros, plus per-lead charges. Current pricing is unverified and should be confirmed with Angi.

How much do contractors pay for leads?

On Angi, the amount depends on the project type and location, according to the FTC opinion. The bill arrives with the lead, win or lose. No verified current figure exists in public sources used for this guide.

Further reading on the Angi hub

Leads are the paid engine of the platform, and the hub explains the rest of the machine around them. It covers how the marketplace works for both sides and how profiles are built.

It also links the series parts on charges, shared leads, disputes and owned visibility. Go to Angi explained to continue.

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